Privacy Policy

1. Who we are

Henly Media is a marketing agency operating from [registered address]. We act as the data controller for the information described here. You can reach us at [privacy@henlymedia.com].

2. Data we collect

• Contact details you send us — name, email, phone number and anything you include in a WhatsApp message or newsletter signup.
• Client account data — the business information and platform access needed to deliver your campaigns.
• Usage data — pages viewed, referring source and approximate location, collected only if you accept analytics cookies.

3. Why we use it

To answer enquiries, deliver and report on the work you hire us for, send updates you asked for, keep our own records, and understand how this site is used so we can improve it. We do not sell personal data.

4. Legal grounds

We rely on your consent for marketing emails and analytics cookies, on contract performance for client work, and on legitimate interests for responding to enquiries and running the business.

5. Cookies

The site sets essential cookies needed to function, and analytics cookies only after you accept them in the consent banner. You can change that choice at any time by clearing site data in your browser.

6. Sharing and processors

We share data with service providers who help us operate: hosting, email delivery, analytics, video hosting, and the advertising platforms used for your campaigns. WhatsApp conversations are handled by Meta under its own terms. Providers may process data outside your country under standard contractual safeguards.

7. How long we keep it

Enquiry records are kept for [24] months, client and financial records for [7] years where accounting rules require it, and newsletter details until you unsubscribe.

8. Your rights

You can ask for a copy of your data, have it corrected or deleted, object to processing, withdraw consent, or ask us to restrict use. Write to [privacy@henlymedia.com] and we will respond within [30] days.

9. Security

Access to client accounts and personal data is limited to the team members who need it, protected by strong authentication. No system is perfectly secure, but we notify affected people and regulators where required if something goes wrong.

10. Changes

When this policy changes we update the date at the top of this page, and tell clients directly if the change is significant.